Articles

 553 your ip is currently blacklisted, try to auth first (XXX.XXX.XXX.XXX.sbl-xbl.spamhaus.org)

Normally if you have such an error:553 your ip is currently blacklisted, try to auth first...

 Apple Mail SMTP Cannot Send

If your Apple Mail SMTP cannot send out email, below may help solve your Apple Mail issues.1. At...

 Does you have anti-spam and antivirus protection for the emails

Our email servers comes with Anti Spam and Anti Virus protection using the latest RBL lists and...

 I have an email that is too huge for me to download using my email software, what should I do

If you have problem downloading your email as it is very huge, try to login using the web based...

 I have this error Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E, what should I do

If you have this error when sending email : "The connection to the server has failed....

 My Email Receipient is blocking my emails, can you help

There is a huge variety of spam tools for email servers and a huge variety of blocking methods....

 My ISP is blocked by Spamhaus / Open Relay ORDB, can you unblocked

TemasekTech does not control the Email Blacklists we are using. Spamhaus and ORDB Open Relay...

 My emails in the Webmail seems gone after I use Outlook to read my emails

When you use Outlook, the default action is to retrieve the emails from the server without...

 What is the maximum size of email that can be send out?

When you are using Outlook or other email software, the maximum outgoing email size is 50 Mb. If...

 What spam RBL or Black List are you using

TemasekTech is using a lists or RBL show below and Open Relay Database to block spam at the RBL...

 When I received an e-mail with an attachment file in either Word or Excel, I sometimes received it as win.dat and cannot open it, why is it so

This is most likely because the sender's email software is configured to send their e-mails in...

 Why am I getting Server Response: '554 : Recipient address rejected: Relay access denied'

Our email systems require authentication in the form of "POP before SMTP" meaning you will need...

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